Company Name: Sears
Job Details
Duration: Permanent
Min Education: High School
Salary: Not Specifie to Not Specifie
Job Type: Full Time
Min Experience: 0-2 Years
Required Travel: None
Location:
  • USA - Houston Texas, 77023
Job Description
Job Purpose: To ensure customer service and clerical activities are conducted in accordance with ISO 9001, while working to provide efficient service to customers, both internal and external. Job Responsibilities: • Answers phone, takes messages, performs basic data entry and performs other basic office support functions, • Communicate to both internal and external customers any requested information • Respond to all phone requests and inquires within a designated time window • Perform required processing of customer data based inquires, both internal and external • Input data, comments related to service performed on all products • Communicate effectively on all issues related to the daily operations within the department • Cross train as needed to learn all clerical functions • Must meet deadlines and productivity/ quality standards • Assist other departments as needed • Perform other miscellaneous duties as assigned
Qualifications:
• Answers phone, takes messages, performs basic data entry and performs other basic office support functions, • Communicate to both internal and external customers any requested information • Respond to all phone requests and inquires within a designated time window • Perform required processing of customer data based inquires, both internal and external • Input data, comments related to service performed on all products • Communicate effectively on all issues related to the daily operations within the department • Cross train as needed to learn all clerical functions • Must meet deadlines and productivity/ quality standards • Assist other departments as needed • Perform other miscellaneous duties as assigned