Company Name: Diageo North America Inc.
Job Details
Duration: Permanent
Min Education: Four Year Degree
Salary: Commensurate
Job Type: Full Time
Min Experience: 0-2 Years
Required Travel: Not Specified
  • USA - Norwalk Connecticut, 06851
Job Description
The resourcing function leads the talent acquisition strategy for the Americas businesses. This is a leadership role within the resourcing team to maintain a regional framework across the team and countries.

Purpose of Role:
This role is a leadership role with the resourcing team. The primary focus of the role is the line management of six (6) resourcing coordinators who support the North American and Latin American businesses. In addition to the people management aspect of the role there is a strong focus on business analytics and continuous improvement. Finally the role will also provide some resource coordination activities in a limited capacity.

Dimensions: Responsible for systems, compliance, vendor relationships, applicant tracking, and database management, as well as all generating standard reporting and metrics. Lead management of candidate logistics and administrative tasks for Resourcing Coordination.

Financial: Track and report spend and savings on resourcing coordination. Analyze spend and projections to identify opportunities for cost savings.

Management Responsibility
Will manage and lead a team six resource coordinators and reports directly to the Director of Americas Resourcing.

Market Complexity: Supports HR Business Partners, Talent Researchers and Hiring managers (posting roles, communication). Individual will need to become a subject matter expert in the Resourcing process and ensure support of all local market requirements around how background checks are conducted the different legalities.
Leadership Responsibilities: Lead process refinement in operations execution with an eye toward simplification and consolidation.
Lead on continuous improvement activities from issue identification through to embedding new ways of working

Key responsibility for the role is to lead the operational efforts for the Talent Delivery team, including:
· Line management of team of six resourcing coordinators including coaching, development, performance, etc
· Analysis of KPI data to generate insight on process efficiencies/ inefficiencies
· Preparation of reporting on monthly and quarterly basis and attendance of client group QBRs.
· BrassRing Super User including responsibilities for training others and leading on system enhancements for process improvement; Maintain applicant tracking system and candidate flow data
· Supports the end to end resourcing process– coaching HRBPs, Researchers, Resourcing Coordinators and candidates in Latin America and/or the Caribbean through the process.
· Partner with Resolution Center and Procurement on Compliance agenda and regulatory changes impacting resourcing execution
· Reduced capacity Coordination – no more than 25% of role

Qualifications and Experience Required:

• Ability to analyze, interpret and generate insight from data
• Superior organizational skills and capabilities
• Effective communication skills, both written and verbal –ability to present data insights in meaningful way
• Ability to work independently, make decisions along process and prioritize work
• Proactive approach to anticipate candidate, Business Partner and Hiring Manger needs
• Attention to detail and strong customer service and continuous improvement mindset

· Bilingual – Spanish a plus
3-5 years HR and/or customer service experience, preferably in the areas of rewards, data, employee lifecycle, query resolution. · Ability to identify and deliver continuous improvement initiatives/problem solver · Superb customer service skills · Excellent written and verbal communication skills · Strong team player · Great relationship building skills · Commitment to deliver in a challenging and demanding environment · Demonstrated ability to manage multiple tasks