Company Name: Sears
Job Details
Duration: Permanent
Min Education: High School
Salary: Not Specifie to Not Specifie
Job Type: Full Time
Min Experience: 0-2 Years
Required Travel: None
Location:
  • USA - Grapevine Texas, 76051
Job Description
Job Purpose: To ensure customer service and clerical inventory/4-walls support activities are conducted in accordance with internal quality standards, while working to provide efficient service to customers both internal and external. Job Responsibilities: • Perform specific inventory related processes and support related 4-walls activities • Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs • Input data into DOS and other related DD channel systems • Communicate with internal and external customers any requested information • Respond to all phone requests/inquiries within designated time window • Perform required processing of customer data based inquires, both internal and external • Communicate effectively on all issues related to the daily operations within the department • Cross train as needed to learn all clerical functions • Must meet deadlines and productivity/quality standards • Assist other departments as needed • Perform miscellaneous duties as assigned
Qualifications:
• Perform specific inventory related processes and support related 4-walls activities • Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs • Input data into DOS and other related DD channel systems • Communicate with internal and external customers any requested information • Respond to all phone requests/inquiries within designated time window • Perform required processing of customer data based inquires, both internal and external • Communicate effectively on all issues related to the daily operations within the department • Cross train as needed to learn all clerical functions • Must meet deadlines and productivity/quality standards • Assist other departments as needed • Perform miscellaneous duties as assigned