Company Name: Sears Import - OLD
Job Details
Duration: Permanent
Min Education: Not Specified
Salary: Commensurate
Job Type: Full Time
Min Experience: Not Specified
Required Travel:
Location:
  • USA - Houston Texas, 77002
Job Description
Job Purpose:
To ensure customer service and clerical activities are conducted in accordance with ISO 9001, while working to provide efficient service to customers, both internal and external.

Job Responsibilities:
• Answers phone, takes messages, performs basic data entry and performs other basic office support functions,
• Communicate to both internal and external customers any requested information
• Respond to all phone requests and inquires within a designated time window
• Perform required processing of customer data based inquires, both internal and external
• Input data, comments related to service performed on all products
• Communicate effectively on all issues related to the daily operations within the department
• Cross train as needed to learn all clerical functions
• Must meet deadlines and productivity/ quality standards
• Assist other departments as needed
• Perform other miscellaneous duties as assigned
Qualifications:
• Answers phone, takes messages, performs basic data entry and performs other basic office support functions,
• Communicate to both internal and external customers any requested information
• Respond to all phone requests and inquires within a designated time window
• Perform required processing of customer data based inquires, both internal and external
• Input data, comments related to service performed on all products
• Communicate effectively on all issues related to the daily operations within the department
• Cross train as needed to learn all clerical functions
• Must meet deadlines and productivity/ quality standards
• Assist other departments as needed
• Perform other miscellaneous duties as assigned