Company Name: Sears Import - OLD
Job Details
Duration: Permanent
Min Education: Not Specified
Salary: Commensurate
Job Type: Full Time
Min Experience: Not Specified
Required Travel:
  • USA - Philadelphia Pennsylvania, 19102
Job Description
The Field Sales Manager is responsible for attaining the monthly, quarterly and annual Net Installed and Cash Collected sales projections for the performance standards of a Field Sales Manager. Incumbent is expected to support the same for his/her respective sales office through mentoring and training. Responsible for providing training, coaching, guidance and expertise in all knowledgeable product categories to the sales project consultants. Professional development of Project Consultants will occur at the individual and team level with focus on overall office performance improvement. Methods include one-on-one ride-along development, class room product training, and leading by example in personal performance standards.
Job Duties/Responsibilities:
• Covers assigned pre-set appointments during scheduled appointment time frames that includes a full In-Home presentation to the consumer utilizing the complete Ten Step Selling Process in order to achieve required performance expectations
• Performs the essential functions of a Project Consultant as outlined in the Project Consultants job description
• Develops Project Consultants by ensuring product technical and selling skills competence within defined product categories
• Conducts classroom-based product training to provide technical and selling skill knowledge to new hire Project Consultants, as well as refresher training to existing Project Consultants
• Assists the District Sales Manager (DSM) in the attainment of the projected sales goals of the office by building knowledge, skill and capabilities around sit ratios, conversion percentages, Ten Step Selling Process, dollar-per-lead attainment and close rate
• Builds competency of computer-based selling through the Company's Sales Force Automation software and available online support training tools
• Verifies the accuracy of lead disposition designations provided by Project Consultants, and ensures the completeness of all supporting documentation, which accompanies an executed sales contract
• Assists the DSM in conducing daily morning and weekly meetings to generate a motivational atmosphere
• Reinforces and builds capabilities around profitable sales
• Performs field evaluations as required
• Addresses performance deficiencies through coaching and skill development techniques such as ride-along, In-Home selling observation and feedback, as well as identifying performance deficiencies and addresses through classroom training
• Sets the example for professional performance and technical expertise
• Maintains contact with customers and respective operations personnel to rectify problems and to proceed with the sale and installation of products on a timely basis
• Prepares reports and/or records requested by the DSM
• Assists the DSM in communicating to division Headquarters all personnel changes within the office within 24 hours of the event
• Performs other duties as required

Required Skills:
• Ability to communicate clearly and effectively (both orally and in writing) with associates, managers, consumers and others
• Ability to work under pressure
• Ability to lift and carry product sample display cases. Occasional lifting of sample cases that individually do not exceed 40 lbs. Depending on the product, sample case weight can range from 5-40 lbs.
• Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
• Ability to drive in various weather conditions for long periods of time and in various geographic areas
• Ability to access different levels of terrain while performing duties
• Ability to work in excess of 50 hours per week
• Ability to establish priorities and negotiate contracts
• Ability to exercise care and restrain in conserving the assets of the Company with respect to business and travel expenses
• Ability to represent the Company in a business-like and professional manner as described in the Code of Conduct and Sears' Ethical Business practices
• Proficient computer skills in Microsoft Office (Word, Excel and Outlook), Lead Tracking, Appointment Center and departmental websites
• Ability to drive, on average, 750 miles a week. Some market's driving requirements can be in excess of this or may be less than this depending on business need
• Ability to relocate for any DSM opportunity

Preferred Skills:
• Thorough knowledge of SHIP systems and procedures