Company Name: Travelers Import
Job Details
Duration: Permanent
Min Education: Not Specified
Salary: Commensurate
Job Type: Full Time
Min Experience: Not Specified
Required Travel:
Location:
  • USA - Hunt Valley Maryland, 21030
Job Description
Solid reputation, passionate people and endless opportunities.

That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

SUMMARY:
To conduct in-depth fire investigations on all fires valued over $50,000 referred to the Special Investigation Unit by the Claim Department. To work in a territorial team relationship with executive/regional general adjusters and claim managers on issues of origin and cause fire investigations, subrogation, arson motive, and opportunity investigations. Responsible for application of specialized expertise and experience.

PRIMARY DUTIES AND RESPONSIBILITIES:
Primarily responsible to investigate all fire claims valued over $50,000 referred by the claim department to the Special Investigation Unit.

Evaluate and investigate fire origin and cause cases; direct/manage investigations with experts. Participate in and approve the hiring of experts. Testify as to findings in court as appropriate. Assist legal counsel for litigation management, including development of legal strategies and preparing experts to testify.

Investigate and identify patterns of arson. Recognize and develop a plan of action to investigate original and cause fire claims as they relate to subrogation and arsons. Coordinate findings with other SIU units and claim departments throughout the country.

Collect, identify and safeguard all evidence necessary to the determination of an origin and cause fire claim. Maintain a chain of evidence.

Assist Regional Manager in the implementation of achievement of technical objectives in the operation of the unit.

Assist and consult with management with the identification and analysis of branch training needs. Participate in various industry and related business functions to maintain awareness/issues/trends in the claim or underwriting environment.

Provide primary technical support, as subject matter expert, to field offices on questions of fire losses.

Investigate, recognize and develop subrogation and salvage recovery potential.

Establish and maintain an active listing of qualified and responsible independent fire investigators for use as the need arises. Review and evaluate the quality of all vendored investigations on a case by case basis.

Assist the local claim office in major fires and catastrophic losses.

Establish a working relationship with local claim representatives to investigate fire claims. Train one on one in fire related claims, including taking a claim rep or supervisor to loss site. Conduct F.I. training sessions.

Work with claim managers to assure that we are identifying and addressing the priority needs of the field organization.

Establish and maintain a liaison with Federal/State and local law enforcement organizations.

Establish a working relationship with the National Insurance Crime Bureau. Be knowledgeable of local fire statutes and applicable theories of fraud.

This is a position where frequent exposure to smoke, noise, dirt, or odors; or where work may be performed in a confined or restricted area.

Work generally involves occupational risks. Some examples are burns, cuts, nausea from exposure to fumes, or back injury sustained while moving or assisting in the moving or lifting of equipment or material.

WORK EXPERIENCE:
Fire investigative expertise, experience and knowledge of investigative principals

Demonstrated knowledge of NFPA 921 Guidelines. Knowledge of rules of evidence, procedural law and other protocols and regulations governing this discipline.

Origin and Cause Physical Evidence Collection

Demonstrated ability to provide Court Testimony and work with experts and counsel.

COMMUNICATION SKILLS:
Knowledge of insurance workflow, terminology, claim process and major product lines or departments (e.g., PL, CL, Litigation)

Up to date knowledge and experience with the latest advances in technology and job-related software applications to aid investigations

Demonstrated willingness for continuing education to keep up to date knowledge of industry trends

Strong analytical skills and problem solving skills using and interpreting information and facts which may require refining and improving existing methods of analysis; ability to use abstract reasoning

Must take initiative; significant planning and goal setting skills required.

Strong communication skills necessary to communicate their opinions and findings

OTHER:
Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Must be able to carry, set up and climb a ladder weighing approximately 40-45 pounds with a safety weight rating of up to 300 pounds (safety weight rating is the amount of weight the ladder can safely carry and includes weight of the individual and up to 16 pounds of standard equipment).

Must be able to climb ladders and stairs and transition to and from ladders or stairs in order to access building roof areas and upper or lower floors within a customer site.

Have the ability to navigate through customer sites in a safe manner, which may include manufacturing areas, warehouses, storage yards, construction sites, etc. which may present surfaces that are uneven, wet, icy, and somewhat unstable or covered with debris.

Be capable of moving / lifting heavy objects usually weighing around 45 pounds, but could weigh up to 60 pounds.

Have the ability to navigate within a customer facility in low light or relatively dark conditions.

Be capable of making regular and prompt travel over extended distances by air or vehicle while demonstrating effective planning, expense and cost control skills.

Must be able to work under exposure to extreme outdoor/indoor conditions (heat, snow, cold, rain etc.)

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.