Company Name: Sears Import - OLD
Job Details
Duration: Permanent
Min Education: Not Specified
Salary: Commensurate
Job Type: Full Time
Min Experience: Not Specified
Required Travel:
Location:
  • USA - Grapevine Texas, 76051
Job Description
Job Purpose:
To ensure customer service and clerical inventory/4-walls support activities are conducted in accordance with internal quality standards, while working to provide efficient service to customers both internal and external.

Job Responsibilities:
• Perform specific inventory related processes and support related 4-walls activities
• Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs
• Input data into DOS and other related DD channel systems
• Communicate with internal and external customers any requested information
• Respond to all phone requests/inquiries within designated time window
• Perform required processing of customer data based inquires, both internal and external
• Communicate effectively on all issues related to the daily operations within the department
• Cross train as needed to learn all clerical functions
• Must meet deadlines and productivity/quality standards
• Assist other departments as needed
• Perform miscellaneous duties as assigned
Qualifications:
• Perform specific inventory related processes and support related 4-walls activities
• Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs
• Input data into DOS and other related DD channel systems
• Communicate with internal and external customers any requested information
• Respond to all phone requests/inquiries within designated time window
• Perform required processing of customer data based inquires, both internal and external
• Communicate effectively on all issues related to the daily operations within the department
• Cross train as needed to learn all clerical functions
• Must meet deadlines and productivity/quality standards
• Assist other departments as needed
• Perform miscellaneous duties as assigned